Refund Policy

1. 60-Day Money-Back Guarantee

We stand behind Femipro with a full 60-day money-back guarantee. From the date of your original purchase, you have 60 days to try the product. If for any reason you are not completely satisfied, you may return the bottles (even if they are empty) for a full refund of the purchase price.

This guarantee applies to the cost of the product only and does not include shipping and handling fees, which are non-refundable.

2. How to Request a Refund

To initiate a refund, please follow these simple steps:

1. Contact Customer Support: Email our support team at contact@femipro-product.com within 60 days of your original purchase date.
2. Provide Order Information: Include your order number, the email used to place the order and a brief reason for the return (optional but helpful for our team).
3. Receive Return Instructions: Our support team will email you the return shipping address and a Return Merchandise Authorization (RMA) number within 1–2 business days.
4. Ship Your Return: Pack and ship the bottles back to the provided address. You are responsible for return shipping costs.
5. Get Your Refund: Once we receive your return, we will process your refund within 48 hours of receipt. Refunds are issued to the original payment method used.

3. Eligible Returns

The following conditions apply to refund eligibility:

• Return request must be made within 60 days of the original purchase date
• You may return one or more bottles, including empty bottles
• The return must include all bottles from the original order (or as many as you have)
• Returns must be shipped to the address provided by our support team

4. Refund Processing Time

Once your return is received and inspected, we will process your refund within 48 hours. Please allow an additional 5–10 business days for the refund to appear on your original payment method, depending on your bank or credit card provider.

5. Non-Refundable Items & Fees

The following are not eligible for refund:

• Original shipping and handling fees
• Return shipping costs (paid by customer)
• Free bonus digital products (these are yours to keep regardless of return)
• Products purchased through unauthorized third-party sellers (Amazon, eBay, etc.)

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the damaged item. We will arrange a replacement or refund at no cost to you, and you will not need to return the damaged product.

7. Lost or Stolen Packages

If your tracking shows delivered but you did not receive the package, please first check with neighbors and your local post office. If the package is still missing, contact our support team within 14 days of the delivery date so we can investigate and arrange a replacement if necessary.

8. Cancellation Policy

You may cancel an order at any time before it ships by contacting our support team. Once an order has been shipped, it cannot be canceled, but it can be returned through our 60-day guarantee process described above.

9. Important Notes

• Refunds are processed to the original payment method only. We cannot issue refunds to a different card or account.
• Refunds for orders processed through ClickBank are handled through ClickBank's standard refund process. ClickBank may take an additional 3–5 business days to process refunds.
• This refund policy applies only to products purchased directly through our official website. Purchases made through unauthorized third-party sellers are not covered.

10. Why We Offer This Guarantee

We believe in Femipro and we want you to feel confident trying it. Our 60-day money-back guarantee removes the risk so you can judge Femipro by how you feel — not by what we say. Most women begin noticing changes within 3–4 weeks, and the strongest results typically appear between weeks 6–12 of consistent daily use, so 60 days is enough time to truly evaluate whether it's working for you.